Return & Refund Policy

Return Eligibility

  • Returns are accepted within 7 days of delivery
  • Product must be unused and in original packaging

Non-Returnable Conditions

  • Used or damaged products
  • Missing accessories or packaging

Refund Process

  • Once the product is received and inspected, refund will be initiated
  • Refund will be processed within 5–7 business days

Refund Mode

  • Prepaid orders → Original payment method
  • COD orders → Bank transfer

Replacement Policy

  • Defective or damaged products will be replaced free of cost

How to Request Return

Email us at: support@jetindiacooler.com with:

  • Order ID
  • Issue details
  • Product images